Hridoy Academy

Legal

Privacy Policy

Last updated: August 2026

This Privacy Policy explains how Hridoy Academy collects, uses, stores and protects personal information when you visit hridoyacademy.com, contact us or work with us as a client.

1. Who we are

Hridoy Academy is a marketing and growth consultancy operated by Foridul Hridoy. In this policy, “Hridoy Academy”, “we”, “us” and “our” refer to the business, and “you” refers to visitors to the website, people who contact us and clients. We are responsible for the personal information described in this policy.

2. Information we collect

We collect only the information needed to respond to you and to deliver our services:

  • Information you give us — your name, email address, phone number, company or website and any details you include in a contact form, email, call or proposal discussion.
  • Client information — business contact details, billing details and the information you share during an engagement, such as access to analytics or advertising accounts.
  • Technical information — IP address, browser type, device information, pages visited and referring website, collected through server logs and, where you consent, analytics cookies.

3. How we use your information

We use personal information to:

  • respond to enquiries and arrange strategy calls;
  • prepare proposals and deliver the services you request;
  • send invoices, manage payments and keep business records;
  • improve the website, content and services based on aggregated usage data;
  • protect the website against spam, fraud and misuse; and
  • meet legal, tax and accounting obligations.

We do not sell your personal information, and we do not use it for unrelated marketing without your permission.

4. Legal basis for processing

We process personal information because it is necessary to respond to your request or perform a contract with you, because we have a legitimate interest in running and improving our business in ways you would reasonably expect, because the law requires it, or because you have given consent — for example to non-essential cookies. You may withdraw consent at any time.

5. Client data and account access

When you grant access to analytics, advertising, CRM or website accounts, we use that access only for the agreed scope of work. We follow the principle of least privilege, do not export customer lists unless required for the work and agreed in writing, and remove our access when the engagement ends or when you ask us to.

6. Sharing your information

We share personal information only with trusted service providers who help us operate, such as website hosting, email, form handling, document storage, scheduling and accounting tools. These providers may process data only on our instructions and must protect it appropriately. We may also disclose information where required by law or to protect our legal rights.

7. Data retention

Enquiries that do not lead to an engagement are kept for up to 24 months and then deleted. Client records are kept for as long as needed to provide the service and to meet legal, tax and accounting requirements. Backups are overwritten on a rolling schedule.

8. How we protect your information

We use secure hosting, encrypted connections (HTTPS), access controls, strong passwords with two-factor authentication where available, login protection, regular backups and software updates to protect personal information. No method of transmission or storage is completely secure, but we work to protect your data and will act promptly if a problem occurs.

9. Your rights

You may ask to access the personal information we hold about you, correct inaccurate information, request deletion, object to or restrict certain processing, or receive a copy of your information in a portable format. To make a request, email us. We may need to verify your identity before responding.

10. Cookies

The website uses cookies and similar technologies. Essential cookies keep the site secure and working; optional analytics or marketing cookies are only used where permitted. Read our Cookie Policy for details.

11. Children’s privacy

Our services are designed for businesses and are not directed at children. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with information, please contact us and we will delete it.

12. Changes to this policy

We may update this policy to reflect changes in our services, technology or legal requirements. The “Last updated” date at the top of the page shows when it was last revised. Significant changes will be highlighted on the website.

Questions about this policy?

Email contact@hridoyacademy.com or use the contact page, and we will respond as soon as reasonably possible.